Benchmark Auto Group 98444

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Jane Arge

Went to wrecking yard hunting for a wheel and tire so I have a spare for my car. Fair price, good service. I'm no expert... but it all felt cool doing business here. Glad to have a spare. Thanks.

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Skee Skrpt'd

They had my part pulled for me in no time, and picking it up was hassle free. Item was as described, and service was friendly. I will be getting more stuff from these guys as needed, I am 100% satisfied and recommend this place if you need car parts. Cheaper than pick n pull and you don't have to pull anything yourself, they do it for you! Just have to request it, pay for it and pick it up! Not sure if they do any installation here, but they certainly can get you the part you need for your auto. They texted me when it was ready to pick up, which was really convenient and faster than I had expected.

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Nick Winterer

These people are the worst. I took off work two days in row in order to wait around for them to show up for our appointment. They give you a six hour window during which they are supposed to show up and take the car. Well I waited for six hours and they didn't show up. I called them and they said their driver was sick. Never once did they call me to let me know that they weren't going to make it, which seems like the bare minimum to expect if they really had to cancel at the last minute. They said they could reschedule for the next day, which against my better judgment, I accepted. I took off work again, but made sure to call them at the beginning of the window to make sure their driver wasn't sick and confirm the appointment. They said they would be there. After waiting five and a half hours, I gave them a call to make sure they were coming since it was getting down to the wire. They say that they won't be able to make it today. Once again, they failed to call me or inform me that they would miss the appointment after explicitly telling me that they would be there earlier the same day. These people have zero respect for anybody's time, and their promises are utterly meaningless. Never got an apology from the lady answering their phones. Not sure what kind of scam these morons are trying to run, but obviously the line about their driver being sick was just an excuse (unless we're to believe that he was fine in the morning, then sick in the afternoon for two consecutive days). A once-over of their Google reviews reveals that they have done the same thing to multiple other people. In summary, Benchmark is a garbage outfit in every sense of the term. The people who run Benchmark are garbage men and garbage women. You'll take your business elsewhere if you know what's good for you.