Copart - Ocala 34482

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sadie

They steal things from your car the moment you lose access to the car… take EVERYTHING that you want while you can even if you’re getting your car back

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Joe Dyke

I was in an accident and had to get my possessions out of my vehicle. It was taking me a while as I had to remove some adaptive driving equipment. Ian came out to check on me as he was becoming concerned about me (I am disabled), and ended up helping me clean out my car. Thanks much!

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David nulook

Great facility. Good management: had an issue with picking up a vehicle. The manager handled it very well and helped everything go smoothly. Beyond happy and will continue buying from here. Thank you for outstanding customer service.

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Tatais Beaut

Bad customer service! They do not display a willingness to help. I felt like bother to them trying to get information. Did not feel comfortable at any point during my interaction. I had to probe for information, and that information was sometimes conflicting. Did not know that you can only view vehicles on Fridays or Mondays when they are in queue for auction/sale. Why post a vehicle on your website with a "future" sale date when interested buyers cannot even view it on site (at least that's what I was told by customer service). I will not be going there again! SMH

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Bryan

One star is overrated, this place appears to be incompetent. Office personnel are friendly but trying to get your vehicle picked up by them after they made the date was an absolute nightmare. After hours of waiting to have my vehicle removed I called them to here that it was going to be another 5 days or more. Ended up driving 70 miles to deliver the vehicle to them. A simple phone call to reschedule or offer the idea that you could deliver the vehicle yourself would be more professional. Then after surrendering my vehicle I sent them my title by certified mail and after not hearing from them for days I called to only find out that they lost my title. Cost me $50+ and a 58 mile round trip to send them a POA and odometer statement so I could get paid for my totaled vehicle. Be prepared if you find yourself having to deal with this incompetent business.

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Humberto Toledo

Worse costumer service you can get anywhere. Drove 6hours to pick a check and they couldn't give me the check because the staff at Ocala branch did not update the system that the title was turn in after been handed to them 3 business days in advance to pick check. Take your business to another branch!!!

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Chandler Mcallister

Michelle P. practically forced me to sign the paper, I tried to read it and she told me “There’s no need to bother to read it.” She was rushing me and was very rude as I walked into the door. She told me I had to get another title by myself if I couldn’t find it, then the lady behind her told me we didn’t have to do anything because they can do it. Seems like there’s one nice person in there.

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Haley Revell

If I could give a zero star review on this place I would. My car was held here after an accident, and when I picked my vehicle up it was in worse condition than when they got it! Things were missing out of my car, including the spare key for my other vehicle. Buckets worth of sand were dumped all over the interior. I was charged $60 for them to tow it less than 1/4 of a mile and it was dropped on the side of the road, never recieved a reciept for what I paid, and had no mounting screws for my license plate that they removed. The woman who handled everything was extremely rude and unprofessional. ZERO STARS FOR COPART!!!

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Anne Fish

Make sure when your in an accident and your vehicle is towed to this place you follow your vehicle to get your personal effects. Otherwise when the vehicle is cleaned out to perfection so are your possessions. If it's worth stealing it is!!! By the look on the woman's face it's like she knew they have a thief amongst them .. Shame on the detailer's!!! stealing from someones unfortunate event.!!!

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William Sheldon

seem to be genuinely nice people, I have been there multiple times and had no issues whatsoever. except you can die on hold

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Jon Leader

They lost the keys to a vehicle they got two sets for. Did more damage to a vehicle then when it came their, moved a running-driving pickup with forks from side and broke transmission case and bent driveshaft/ exhaust.

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Breanna Roberts

Drove an hour and 20 minuites to look at a few cars they had on their lot. Wait time wasnt bad but the woman working put up a fit and said we could only see 1 car. Weve bought from copart before, have the funds to buy atleast 3 cars so I dont believe there was any reason to refuse to show us more than one car. Stick to the Tampa location if you can, much friendlier and you can actually look at the cars you're wanting to buy. Not stuck only looking at one and the others are a mystery.

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R. Wagoner

I bought a moped which was completely stripped. A shell... Another Lincoln was with roaches inside leaking engine and transmission 3rd gear out. BMW 1998 vandalized car. All of the above specifically the condition of all the above was not mentioned before or during the auction! Another very important detail all of the vehicles had salvaged rebuildable titles. Stay away from this auction! No! Run away from this auction! I gave it 5 tries and I had three misses!

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D.F.L.

Went to this yard to get some info on my account Kim in the office and the regional manager Ken went above and beyond to help me and got all my question's answered. Thank's for all your help.

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John lachappelle

Loading up not bad but trying to speak with someone there is terrible ove 3 hours on hold dropped off multiple time by the staff

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Jay Ziehm (Jay-Z)

Office worker was a little rude, but they were fast in allowing me to get items out of my car.

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Tommy Letourneau

Very helpful. Had my wife's vehicle stored there from a wreck. A few requirements to be allowed access and the vehicle was brought to the front.

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Jeremy Babson

Great customer service. I left something on my car that was a total loss and they let me come in and pick it up.

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matthew richie COLON

Be careful most autos here are missing catalyst converters and only list in fine print . Shaddy Because seems to be only in ocala location.

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Sayvers Educational Consults

Copart, Inc. or simply Copart is a global provider of online vehicle auction and remarketing services to automotive resellers such as insurance, rental car, fleet and finance companies in 11 countries: the US, Canada, the UK, Germany, Ireland, Brazil, Spain, Dubai, Bahrain, Oman and Finland. Headquartered in Dallas, Texas, Copart has over 200 physical locations around the world, where it houses more than 8,000 acres of vehicle inventory. Copart sells used, wholesale and salvage vehicles in weekly and bi-weekly online auctions to buyers ranging from consumers to automotive businesses around the world. Copart provides vehicle sellers with a range of services to process and sell salvage and clean title vehicles over the internet, using its patented virtual auction technology. Copart’s buyers are mostly used vehicle dealers, dismantlers, rebuilders, exporters and consumers. Vehicle sellers at Copart auctions consist of insurance companies, banks and financial institutions, charities, vehicle dealers, fleet operators, government agencies and rental car companies. Many vehicles that Copart sells on behalf of insurance companies are either damaged vehicles deemed a total loss or not economically repairable by the insurance companies or are recovered stolen vehicles for which an insurance settlement with the owner has already been made.

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Anthony Wise

Ladies are very nice in office but Take to long time get load it when in parking lot by yourself

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Dianne Garrison

The driver that helped us get the vehicle loaded, went a ove and beyond, he was great.

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maria mendoza

They have bad attitudes and don’t try to Help people

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YASMANY CONSUEGRA

Very good attention despite not knowing English, thank you

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Cheston Shannon

Very reasonable wait time. Easy to locate. Friendly customer service.

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Valeria Ochoa

They called us to pick up a motorcycle and the person on the phone was soooooo rude that my daughter stat crying and telling that lady not to be mean. Really?

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Unkle Juice

A very poor ran business, they wouldn't let me get my rims for the 3rd time coming up there.business need evaluation from the government

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Nairobe Rivera

The best copart of all. Great people (some exceptions) very fast service

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Mark McAninch

Great place to bid on vehicles. Awesome staff especially Sam!

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carlos salgado

One of the best Copart yards in customer service and transporter consideration.. Thanks