Keystone Automotive - Lubbock 79423

C

Chase Thornberry

We returned 2 small/inexpensive parts to their driver at which time, he signed our return document admitting that he picked the parts up. When we called, 2 weeks later to get a copy of the credit memo, we were met with frustration/anger and "We can't give you credit for that". Tricia Young was very unpleasant to deal with and her manager Patrick Carruth was even worse. I asked to talk to his boss and he told me that he was the top of the food chain at that location. He also told me that he more important things to worry about than my $27 credit. Long story short, Patrick and Tricia will keep me from buying parts from Keystone if I can avoid it. I have had several return issues with Keystone and I have never had one with National out of Albuquerque, NM. They actually bring the credit memo when they pick the part up.

Q

Quick & Clean Oil Change

We have used Keystone on multiple occasions and have always had a great experience. Yes you can tell they are understaffed for the amount of work they do but they have always handled business superbly.

J

Justin Rodriguez

Engine was supposed to be delivered to my shop days ago, operator Says she doesn't know whats going on, and said she couldn't assist me. They obviously need to organize their delivery. Waiting like this is costing me and my company $$. Very unprofessional..

J

John Anderson

3rd time I have ordered parts in the last 3 weeks never get here always excuses why it’s not here blaming everyone else very cool concept but they have no idea how to do it right very undependable:(

j

julio Gonzalez

Love this place. Know what part you need? Call before spending hundreds. Your part might be just a phon call away.

A

Amelia Servin

Best Aftermarket Automotive& Rv Parts Necessities you ever need for your Business Serving your Customers this is One Place upon Ordering Deleviered to you on Next Day Done !!!

A

Andy Stapp

Lots of business conducted here... great delivery, parts at a good price right when you need them.

C

Chris Waite

Awsome service. I don't need to order as much on the web now.

D

Daniel newberry

Daniel got the right parts had no problem a+++

E

Evan Corley (adroit_night)

It’s Really good for Parts!

j

joe fernandez

Your parts are always Damaged and they don't give no clean up time ,,,don't waste your time,,get it somewhere else..

j

javier saenz

Always have everything I need

B

Bonifacio Vasquez

They were good,professional, and helpful

B

Bob Keleman

Use them all the time you'll save money.

C

Clarence Collins

clean and friendly and very helpful

R

Raul Pina-garcia

All your parts suck

D

David Garcia

Camille was very friendly

C

Carlos Perez

Very expensive

R

Rocky Guel

Fast service