Lubbock Wrecker Service 79404

A

Autumn Snow

Great service! Devon was quick to come out and handled my car with care. He treated my EV with extra caution, and used proper straps. Very friendly and polite. Thanks again

J

Johnathan House

The gentleman was very relatable and professional. THIS WAS A TOTALLY DIFFERENT EXPERIENCE than when I used A DIFFERENT heavy duty towing service in town. The OTHER towing company caused $5000 worth of damage in transit and claimed zero responsibility. Lubbock Wrecker was great today. They took pictures before loading and inspected the vehicle well before and after loading. They also showed up in 30 min. The AAA provider was going to take 7 hours to get to me. Thank you for reliable care Lubbock Wrecker.

C

CD May

Very proffessional and surprisingly accommodating. Not cheap by any means - but the operator knew his business and had my bike on the truck in short order. Gave me a ride to a hotel after dropping the bike off and stuck around to make sure I got a room. I definitely recommend this business.

S

Shae Stephens

Kyle was my tow truck driver, and he couldn’t have given me better service. Friendly. FAST. Efficient. I recommend the service and their prices! Nothing but good reviews from this consumer!! Thanks Kyle 😎

D

Dustin Parks

The driver was very nice and his truck was very clean. Hopefully I will not need them again, but if I do I will contact them again

B

Bethany McCool

Not happy with this place at all. I’ve heard complaints from others as well. They charge an exorbitant fee and obviously work with the city to get contracts. Very disappointing to gouge customers who are already in a bad spot with a wrecked car. They also charge daily interest on holding a vehicle. Unbelievably bad form in my opinion. Do not recommend. Edited: The response to this review does not address any of my factual complaints and instead says “there’s no record” of my vehicle. The car is under my husband’s name.

R

Rosa Almendarez

Lubbock Wrecker did an Amazing job! They were prompt and picked up my car within 20 minutes from the time I called. They were very professional & treated my car with lots of care. My car is old but very special to me so that is super important!! Thank you!!

A

Alan Banuelos

Excellent customer service and quick response! He got our truck loaded up super quick with no issues!

J

Jim Irwin

Service was quick and driver was courteous. Vehicle was delivered according to instructions. Price was appropriate and reasonable. A good ending to a bad story.

R

Robert Lozoya

They came very fast, were friendly, compassionate and even the price wasn’t bad! I had a great overall experience with Lubbock Wrecker!

M

Michelle Lawrence

We were moving from NC to NM, just a few days ago, and made it out to Snyder, TX when my 2006 Dodge Ram 3500 Dually died on us. We called Lubbock Wrecker Service and they were amazing to work with (I actually called twice- the day we arrived in Snyder and discovered my truck not working for a quote, and the next day to actually order the service, and both times, with different people answering, they were incredibly nice and so helpful!) and were able to come out that day and pick up my truck and haul her-same day- almost 400 miles away. And for the price, it was honestly a steal. The driver who came to haul my truck got there sooner than expected and was awesome and ensured my truck was snuggly secured to his truck and took his time and was being so careful with my truck the entire drive. I 100% highly recommend using LWS if you are in the Lubbock-Snyder area and your big trucks or vehicles fo down and need a haul!

S

Stephanie Wallace

Highly recommend Lubbock Wrecker Service!! Very fast service and efficient delivery of my car to the body shop! Thank you'

T

Thomas Buffington

Christmas eve, going to to Austin from NM. Had a crash, Craig came out and got our vehicle on his flat bed safely. Other companies said they could not.... Thank you Craig for helping us get out of a Jam and back to NM. We appreciate Lubbock Wrecker service, 5 stars A+++++ Highly recommended!!!!! Thank you!!!

A

Allen Reid

Driver was very well spoken and polite. He got the truck loaded and to its location with ease. Completely happy and satisfied with services provided. That is why we will continue to use Lubbock Wrecker for our services. Thank you so much for your excellence in professionalism.

J

James McCormack

Excellent service. Fast dispatch and quickly got me unstuck from the mud. Operator was professional, courteous and friendly. Overall great experience especially considering the circumstances.

W

Wayne Cordon

Daniel and Josh are true professionals and took good care of my low profile vehicle.

D

Dominique Compton

I’ve used them twice and they’re always friendly and fast. Rates are reasonable. The only tow company I’ll use!

J

Jimmy Davis

Josh was quick to get to us and tow our vehicle. He was totally courteous and efficient in every way ! We appreciate Josh and Lubbock Wrecker Service for helping us and recommend them highly to anyone needing towing services. Jimmy

C

Christi Gutierrez

Called several towing companies that stated cheapest/fastest in town when I should have only called Lubbock Wrecker. They came out and towed my vehicle immediately and what they charged was very reasonable. The guy who came and towed me was fast, professional and very friendly! Ill only call Lubbock Wrecker if I ever need a tow in the future!!

G

Gemini River

Driver was very cheerful, helpful, and understanding. Response time was less than quoted. Price was fully acceptable, even though it was after dark. Very welcome experience in a time of distress.

S

Steve Smothers

Daniel was the absolute best. Quick, and provided much needed humor in a frustrating situation!

K

Kevin Cox

I didn’t have to wait but about 10 minutes, which I thought was outstanding. Overall it to about 30 minutes and everything went great. .

C

Christopher Snow

Fast, professional service. Took great care with my car. Driver was friendly and efficient. Wouldn't consider anyone else if needing a tow. Especially if needing a tow for a Tesla. Lubbock Wrecker Service has the right equipment to ensure you car will be towed correctly.

J

Joey Hyman

Top notch service as always. Our driver Matt was awesome. Super nice guy got us taken care of very professional and saveed the day

L

Lauren Tortella

Quick service, good price, no issues at all

V

VB Stratt

They are incredibly fast. I called when my Jeep overheated to have it towed into dealership and about 5 minutes afterwards the tow truck arrived. The gentleman who was driving was amazingly kind and very efficient at loading the car and getting me along with the car to the dealership within 20 minutes. The lady who took my call was also very nice. The tow truck was immaculate on the inside and had a great air conditioner which was appreciated on a 100• day.

M

Megan Lawing

The driver was there quickly and was helpful and kind. I am very happy with the company for sending a nice guy to help when I was stuck in the road while it was raining to pick the car up and get my it to the shop to be fixed.

M

MICHAEL WHITE

Lubbock wrecker has once again came through today with the customer service and good response time. Little expensive on a local HD tow today but all I had to do was call and wait for the haul without the stress. Communication was spot on and that alone is worth a lot to me! Good job dispatch good job driver. Hats off to ya.

C

Carter Campbell

Do not EVER and I mean EVER let them tow anything of yours. Especially if it is from an accident. Lubbock PD will call them out there but when they show up youd better tell them not to come anywhere near your car unless you want to pay $600 for a 2 mile tow. They are nothing but crooks and robbers. They will try to screw you over at absolutely every corner to make another buck, and will break your car even more when they tow it. This is the least professional, most overpriced, rudest and significantly most unskilled business I’ve ever had the displeasure of dealing with in my 24 years of living.

J

Jonathon Salgado

Bailey was so kind and made a bad day better because of it. She was quick to help and made the whole process very smooth and easy. Thank you, Bailey!