Mendoza's Automotive Inc WA 99350

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Jose Ahumada

I walked in on Friday for a windshield replacement , and had made the appointment on Monday. I brought in my car early in the morning and waited. Nearing an hour before closing time I came in to ask and was told the trim was "needed to be looked at" leaving my car at the establishment overnight. The next day I came in around the same time and asked about it. I waited an hour and was told that they bearly finished putting on the windshield with the sealer still being wet. I waited another day same time and then was told that a part was needed . They were also given clips and were unable to replace them properly. This took over 3 days and it was still not complete. The price was 3/4 of what other places cost , but they did a mediocre job putting on the windshield. The top haveing uneven glue sticking out. The main problem I had was that throughout all of this, not once was I called by them. I was never called for my parts arriving, not for the trim , nor any updates were ever given to me ahead of time. I was only told everything when I called or was in person about an hour before closing time. Overall, for parts its good place, but thire communication is awful outside of the facility I need to be there to even get any response from them.

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Chris Eps

They had my part ready when I got there, it was perfect. Reasonable prices, knowledgeable staff.

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Vic

Very nice people, good service! Thank you!