American Iron & Metal 80910

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Donna Renee Frazier

Fantastic, helpful staff both indoors and out. Entire procedure from weigh-in, unloading, weigh-out and payment was efficient and quick. Payment was fair considering it was for stuff I would have thrown in the garbage. The process can be a bit noisy and intimidating for first-timers, but the staff was helpful walking me through it :) I will do business with them again!

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John Fahrion

I worked for these folks for a couple of years as a Class A CDL driver. They treated me like family and I was happy there. I should have stayed there. Even though I no longer work there. I still take all of my recyclables there because they are fair and honest people.

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Edgar Meza

We went to go sell some copper and brass here cuz we called a few places and this was the 1 with the highest price per pound for copper and brass.(what we wanted to sell) When we arrived we brought our copper and brass to weigh and the people there were nice and helpful, we had to separate the copper and they gave us a estimated price, for each different type of copper. They weighed each one and sent the ticket to the office. We went to the office to get the money the ladies gave us a very different price and you really can't argue or anything regarding the price because as soon as they weigh the copper and stuff they throw it into these dumpsters, so you can't even take back your copper if you wanted to. To put it simply it's like they gave us "what they wanted to" for the copper. What id like in the future is for the people in the office to give the prices to the people downstairs weighing the copper and brass so that YOU as the customer would know exactly how much your getting for your materials and make a choice as to whether to sell your copper here or not, as supposed to finding out the price at the end

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Timothy Brown

Called to have a car scrapped, and their website says they do . The lady on the phone was rude about it and said they dont and says nothing of the sort on their website. Comfirmed their website, and when I read off exactly what it says on there website. Again, she was rude, and she said that it is an old website even though I confirmed their website. Wont ever do business with them.

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Tanja Lopar

Since they moved the new people at the location are much more friendlier and great help since things are different from the last time I was at American Iron & Metal.

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Crystal Sue

Hours are incorrect on their website and everywhere online. I arrived on a Saturday at 4:30pm after spending multiple hours collecting washers & dryers that I needed to scrap just to arrive and see the gates closed and nobody there. I tried to call & the phone rang and then hung up on me. Thanks for wasting my time!! On saturdays they’re supposed to be open until 11pm and that’s definitely not accurate.

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Donald Wood

They could have informed people, verbally when they were getting weighed or paid, by a note posted on the main entrance gate, or they could have posted on their website about being closed Saturday May 27 for Memorial Day. It's one of the only couple of scrap yards that take steel, I am not sure how the pay for steel compares to the other scrap yard that buys steel. They do not pay out as high as other scrap yards for metals such as aluminum, copper, brass, and clean wire. They pay about the same as other scrap yards for aluminum cans. The staff seem more geared toward straight forward business rather than geared toward personable service. The scales manager doesn't say hello first or have a good day afterward.

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Jason Bratrsovsky

I hope the owners read the reviews occasionally. I have done business with Western Scrap at the Colorado Springs location for years, and I was always extremely happy with them. Since American Iron took over and made Cory the manager it has gone downhill fast. Unless some major changes take place Including some more pleasant people in the office, they will never have my business again.

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Cg Jones

I used to come here all the time at their old location and it was the best! If they were still there I would give 5 stars! One of the ladies is really nice and always treats me nice the staff is also really nice and help you backup where they want you to dump. There place was one of the cleanest in town. I will miss their old place.

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Doritoz Day

Yeah they definitely cheat the scale I went there today and they legit stole from me. Ive only done this a couple times so I didn’t know but when I got home my dad told me they had ripped me off. Don’t trust this place

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Alex Blackwell

I used to go here over 10 years ago and the staff was always great. Now everytime ive gone the guys in back and the ladies inside are rude as can be. I wont be going back and anyone that would like to avoid being treated badly shouldnt go either. There is one rule in life that everyone should follow and it should be to treat others the way you want to be treated! This company has failed at the basic rule of life. Nothing but pure disrespect and rudeness not to mention they give false information on the phone just to draw you in and after you unload you find out true pricing and it makes you want to go load your stuff back up and leave.

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Carla Ardoin

They cheat on the scale. The original metal and iron place paid more money. And they know it. It the cleanest place in colorado springs and they have more sections. I am deaf. It hard for me to understand what going on.

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Victoria Garcia-Merrick

Nice to work with. Did their best to keep up with our needs. Used them for a large project about 20 metal dumpsters. Quick to send payment out and were overall nice people. They need to fix their trucks though as there was a problem about 30% of the time in regards to the delivery or getting their dumpsters moved. Again pleasure to work with though/

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Richard Jarry

They close at random for undisclosed amounts of time so don't plan for them. They are rude, lazy and if you think you are getting a good price think again. One of the worst businesses in CO Springs.

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William Benefield

We have tried calling for over an hour. They do not answer at the Colorado Springs location and you cannot leave a message. This is very unprofessional for a business for 1 to not answer the phone during business hours or 2 not have the option for leaving a message. We understand you get busy but then you could reply back and address customers questions or concerns. The Facebook page connects customers to the Pueblo location so you cannot contact the Colorado Springs location via that option either.

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Joseph Costa

Don't go in the last hour that they are open, because it's just not worth it. They do pay the best in town, except for that last hour. Now they are closing 15 minutes early also. I do appreciate the extra cash for recycling discarded metal. However there are other scrap yards in town. And boy oh boy am i gonna catch hell for my opinion. Such is life

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Joshua Balch

If it's your first time here, there is a process they have. 1st you need to weigh your vehicle in on the scale. Pull on the scale about half way. Roll down your window if possible so you can hear the instructions from the office above. They will tell you to stop, and when your weight is good. You will be able to see this weight on the LED board on the left side of the building wall adjacent to the scale. Take note of the weight for your reference. Once told to proceed over the speaker, proceed off of the scale to and look for the drop area. Typically it's central in the yard. You can look for the big tractor/loader to help you find the area. Also most of the employees will help direct you to the correct area. You will be shown where to back in and unload your scrap/metal. You will most likely be unloading your items yourself. So plan on that. They do offer to help if necessary, or not busy. Once your unloaded, proceed back the same way you entered, to weigh out. Pull back on the scale and stop halfway again. The office will inform you that the weight is logged, and to proceed to the customer parking area on the left. You will need the license plate number from the vehicle, and a valid driver's license to check out. Head to the office located next to the scale where you weighed in/ok it from. Take the stairs to the office, and check in with one of the two employees behind the window. They will ask for your plate number, and driver's license to confirm the correct vehicle, and weight. Once you have finished, use the printed receipt/barcode at the ATM machine directly behind the check out window to obtain your cash payment. The payment is rounded to the nearest dollar, and no change is provided.. That's it easy process once you know. Depending upon what type of metal/scrap your exchanging will be the value your paid. Keep the receipt for your records, and to know how much your rate of pay is. Also if you have been there before, or visited them at the former location, you will most likely be in the computer system so very little information/paperwork is needed every time. You always are required to have your Driver's license, and license plate number everytime. Also you need to be at least 18, or older to conduct any business with them. Happy scrapping!

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Ellen P

We had a great experience at American Iron and Metals. Courteous, helpful staff helped us recycle our clothes dryer. We'd have paid $40 to leave it at our trash service company up in Woodland Park, but American Iron gave us 5 bucks for our trouble! We'll be repeat customers for sure.

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John Orndorff

First time at this place it was a bit confusing. However they had people that directed us to where we needed to go. Once we unloaded our scrap metal we had to get back on the scale then had to unload the aluminum. We did have to wait for the aluminum guy but he was also very helpful.

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Andrea Vega

Horrible service ! The employee started throwing metal over in my direction after the bag ripped. He yelled at me and was not at all professional. Customer service should still be a thing even though you work at a junk yard. I was humiliated and all for $24, they don’t even pay well.

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Ezatullah Rezaye

Very nice ladies at the office loaded fast

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Eric Frymire

Woke up, figured it would be a good morning to spend a couple hours loading metal into my truck and drive across town to get rid of it. Website said they were open, Google said they were open, even the sign in front of the gate said they were open. Were they open at 11:00 on a Saturday? Nope, gates were locked. Thanks for wasting my day...

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Mike Higdon

Talked to 4 staff members when I was there. 2 were cool 2 were rude as hell, especially the lady in the office. Zero customer service skills.

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dalucero3

The guys in the back were really helpful I didn't know what I was doing and they really helped me out the lady working the register could have been a bit more professional but overall a good experience will come back

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Wynkoop Drive

Always great service and knowledgeable employees that take the time to answer questions and help when needed. For 10+ years I have personally come here- always positive experiences every trip.

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Amanda Crego

We always brought our metal here today and we just watched two cars almost run into each other on the scale. One employee told us to move forward while the rudest woman was yelling at us over the speaker. This is disorganized mess at the new location dont waste your time or gas.

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Maritza Diaz

Took high quality aluminum in my van full and they paid me 15 dollars for it last week took same thing and they gave me 29 dollars this time I took double and they gave me 15 dollars really upset about that it's was totally wrong the way they did me

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Dennis Pace

Went with grandson to sell copper and aluminium.They low on prices on cans and copper wire but the worst was the 25 Cents a pound on the extruded aluminium.They had us drive on to the scales for 180 pounds. All of it was clean.The woman that worked the counter was slow and rude and slow. Will never go there again @!!!!!

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Reginald Shelton (RaSungod79)

I've been going to American Iron & Metal for over a decade, and have never had a complaint. Fair prices and helpful staff will always keep me coming back.

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Scott Summers

These guys have the best prices, a great staff, and usually I am in and out fairly quickly. There new location is bigger and can handle more people.