We picked up a car after winning a bid here at the north lot. After not bidding for awhile it was refreshing to see the site running so fast and smooth. My only critique was that we waited over 45mins for pickup. I understand there is a line but maybe try and work in your commercial and private buyers so that we aren’t waiting for 10 double loaders? Just a thought.

I enjoy the people that work at this location. They are professional and honest. I have never had any issues and they are very reliable as long as you pay for the cars you bid on.

Copart was great. This was my first purchase and they really made the process easy and quicker than expected. I have already told several people about my good experience.

Terrible, rude customer service. Preview hours did not match what they had advertised online. Wasted hours driving to facility to preview a vehicle and even after showing them the hours they have posted online they would not even try to work with me

One star for extremely slow service. Slower then usual service. It’s understandable at the auction house some waiting is part of procedure to get processed. Here it is as if they make you wait just because they can. You’d log into the queue and it will estimated 8 minutes. Expect to wait between 25-45+ minutes every time.A lot of people waiting in the lobby to get help. But the minute hand on the clock continues to tick away while we wait endlessly sometimes. Such a waste of time.Everyone is behind the counter, clerks and managers. No uregency or regard to customers time, not auto dealers, premier account or basic account. Your day will get wasted. Not good place for business.

Don't know how to provide any form of customer service. They were supposed to pick up our vehicle 4 hours ago. I called and when I finally reached someone, they let me know they never dispatched even though they had notes in their system they were supposed to pick up the car. Highly advise you don't use this company.

Recently I dealt with a rude person there called [[ Amanda ]] she is in titling I guess , OMG u cant image how rude she is and still need couple courses to know how to do her job and refuse to help and finish a job she have to do !!!! and especially how to talk to their customers who pay her salary from what they are buying .To make long story short she have the worst attitude with low experience, pls copart u have a lot of great friendly employees and great business dont wast all of that and ppl time .Thanks

I have nothing to complain about the company, prices and cars, but some employees and the manager Karl Serwold is rude, rude, and unprofessional with his customers and I even threaten to say he would put a cartoon on my account, this is an attitude Inadmissible within a serious and professional company. I don't understand how a company of this size can keep people like that working and undermining the company's image. I do not intend to buy any more cars with them and if someone asks for a review it will be negative.

I went to the one here in Arlington Wa very nice helpful going to send my 85 K5 blazer 4x4 through there online action have to many vehicle's so this makes it easier to sell without a hassle Thank you for your again

The worst service ever, we bought a car from them and they handed over to someone else, and till now there is no any response and we don’t know where is our car