I Buy Junk Cars - Cash for Junk Cars Phoenix 85009

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Joseph Pribe

Tough to get in touch with. Used the website contact form and didn't get a response. Called and got through on the second try. Got a fair offer, accepted, pickup scheduled for the same day. Truck was almost two hours late, not really a big deal on a random Tuesday. **To other reviewers complaining about customer service: these dudes hustle and scrap cars for a living. Yes, they're curt. They have work to do and trying to negotiate on a price for a busted car is wasting their time. You want good customer service then go to a nice restaurant.

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Jeff Cummens

Called this company at 9am and they had everything figured out and ready to go by 2pm. Outstanding customer service!! Also the driver that came to get the car was a super nice guy would definitely recommend them to anyone!

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Jose Rodriguez

First of all, employees show amazing customer service and made this whole experience easy. From the moment I called to when they towed the car, it was hassle free. Service was quick, I called around 9am and car was picked up and home by 2:30pm the same day. I would high recommend this company. Oh by the way, they paid more compared to other companies I called. 10/10 recommended.

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Jessica C

I hesitate to leave reviews but the person who picked up my call was very rude in a way that made me question what just happened. I asked about selling my vehicle to them, described (or tried to describe before being cut off) the issue with it and then was asked to name a price. I’m no expert but I was comparing to other offers I’ve received so I have a ballpark range and was immediately dismissed. After that, any questions I asked were completely ignored and I was rushed off the phone. The whole exchange would have been completely fine with me - I wholeheartedly respect their decision not to take the vehicle or want to discuss prices with me as I’m mot owed an explanation, but I was taken aback and how unkind and dismissive they were. Maybe it will work out better for others, but I’ve learned to trust the bad reviews on this one.

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C R

Jocko was on point and provided me with a few options in regards to my unfortunate circumstances. Both him and Daniel showed great customer service. Thank you for your patience with me and answering the phone when no one else would.

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Jesse Benites

I had a fantastic experience with I buy junk cars. I had a 1980 jeep that I was looking to get rid of. Their communication and flexibility was great. Had the vehicle gone by the next day just like that. It was a very positive experience.

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Elyssiah Hernández - Burke

Quick and easy, they took my dad's truck and my mom's van. We really appreciate them for understanding that the truck was my dad's project and when he passed away, we couldn't complete his project.

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Yolanda Meeks

Magnificent an extraordinary!....Thank you for all your help yesterday, Because I didn’t know what I was going to do. I truly appreciate you guys.The service was excellent and very FAST. When the driver came to pick up my truck, He was very nice and polite. He knew exactly what he was doing. Very friendly! If I could give them more than five stars. The scale would break down...🤩Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.💖💖💖Thanks again.

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T F

A pleasure to deal with. Found him to be very fair very punctual and happy with my experience.

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Liliana Smith

These guys are the best! I’ve had two vehicles salvaged by I Buy Junk Cars. Each time I’ve dealt with them, Jocko and his crew have been the easiest and most professional team to work with. Very fair and personable. They are not just in it for themselves, but also look out for the interests of their customers as well. If you need a vehicle removed from your property, whether by choice Or you have no choice but to have it removed, do yourself a favor and call I Buy Junk Cars.