Kirkland Wrecker Service AL 35124

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Dispatch Department

Unethical Billing, Hostage Tactics — Trucking Companies Beware This review reflects our direct documented experience with this company. We hired them for load shift / freight rework services. In three recorded calls, we confirmed a rate of $750 per hour. Driver arrived 9:00 AM and they did not start working until 9:20 AM. The job was fully completed by 11:40 AM — a total of 2 hours and 20 minutes. Despite this, they invoiced us for 4 full hours + $100 for lumber = $3,100. When we questioned the invoice and asked for clarification, we were told “That’s the price — pay now” with no explanation and no breakdown. They then physically blocked our semi-truck at their yard, stating that if we didn’t pay immediately, they would add even more charges for our truck being there. In our professional opinion, this is predatory, unethical, and completely unprofessional. There is no way to avoid this kind of treatment except by not using them at all. Carriers and brokers — protect your business and stay far away from this company.

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Kevin Hill

I run a junk removal business, and on my way home after a long day of emptying my truck and dump trailer, my truck died in rush hour traffic, stuck in the median in Pelham and blocking traffic. I called Kirkland Wrecker Service, and they arrived very quickly. The driver was incredibly professional and efficient, lifting my work truck onto his wrecker and attaching his rig to my dump trailer to pull me back home. I truly appreciate their fast response and professionalism. Highly recommend this company for any towing needs! Kevin Hill, Haul Squad Junk Removal

B

Brandon Pate

Have you ever been stuck on the side of the highway while towing a 42’ fifth wheel 7 hours from home? I have, and Wade saved us. It’s not everyday a company can get your fifth wheel off the highway to somewhere safe. 10/10 recommend