Kirkland Wrecker Services 35124

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Scott Brothers

This is one of the best businesses I’ve ever worked with! The employees and owner are true stand up people!The wrecker operators and rotator operators are top notch and highly trained and experienced! These guys are the BEST IN THE BUSINESS!For anyone wandering for a reliable tow service look no further! KIRKLAND WRECKER IS THE BEST IN THE GAME!

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James Culver

Kirkland Wrecker service removed my car from the scene of an accident without my consent and refused to release it to me until i paid their towing, storage and “administrative” fees. This company engages in predatory business practices, property theft and ransom. The cost to tow my wrecked car, and store it over a weekend, (without ever telling they had it) cost $650 and then $40 a day after that. At no point did i agree for them to take it, did they make me aware of their costs or make an effort to contact me. Stay as far away as possible from this company. If you are in an accident, and have the presence of mind to do so (I didn’t) make them leave and request another company.

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Tim Spence

Very nice staff. Professional and knowledgeable. Made the best out of a bad situation when my kid was in an accident. I wouldn't want their job. Nonetheless, I asked questions about my car while it was in their possession so that I could get parts and get it out. They were so helpful.

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Chris B. Hann

Costs way way way tooooo MUCH MONEY for s tow and 40bucks a day just to let them keep a lookout on your 🚗 .no one ea friendly ,I sId hi to two people and I'm a loud speaker and the 2 just look at me .. I give that MONEY RACKET 💰 PLEASE A SORE OF * 1/10 F--- YRY THEM OUT AND SEE FOR YOURSELF. BUT YOU BEEN WARNED..

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Brittany Betros

I was in a single car accident and this company was called by the police to tow my car. I called them to see what I needed to do since I had never been in the situation before. The man on the line was extremely rude and did not want to answer any questions. Really made me feel stupid for asking anything. The car was totaled, they said he wouldn't accept the title due to the cost of scrap being low, told me to come settle the tow bill ($350 flat, plus $30 a day storage) and then I could take it where I wanted. The car is useless, I don't want it back. Here's a tip, Don't be rude to your customers!! I want absolutely nothing to do with them or their business.

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Margaret Atchley

Always nice and best prices around! If any of you on here would research before you bash a company you would not be posting such bad reviews. The prices aren't set by the company but by the local Police Depts for wrecks and impounds. Also the driver's have a very dangerous job and no amount of pay is worth the risk they take to come get you off the side of the road at all hours of the night with cars not getting over nor slowing down! This is someones son, father, husband or brother. You don't realize the time that is taken from their families to help someone in need or someone that only thinks of themselves by drinking and driving! I understand that no one wants to let go of any of their money but you know sometime you have to do so it's called life! Before you post a bad review about a company stop and think don't just post out of anger.

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Jack Knight

Kirkland has a contract with Helena, AL police, which evidently allows them to legally charge ABSURD prices ($365.00) for towing within a 5 mile radius. Then they command $40.00 per day to secure your towed vehicle, on their graveled lot. I know from personal experience, sadly. Those factors alone warrant on 3 stars, in my opinion...but when I factor in the customer service skills, which they seriously lack, I feel very generous towards Kirkland by giving them 2 stars.

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Kenneth Carden

Beware! This company is so crooked. They wont tell you what you are being charged (on purpose) then hold your vehicle hostage until u pay it. I asked the tow truck driver many questions he wouldn't answer any of them and refused to take my vehicle where I asked him to, only to his shop. Clever, because the next day they informed me I get charged for 2 calendar days when they had the car for like 12 hours. $375 initially to tow it 1 mile to their shop!Not only that! When I showed up to question them at their office they were super defensive rude and ready for a fight.Also, heres a big one! After talking to the city I caught them charging more than their contract with the city of Pelham allows. They had to adjust the bill because they got caught in the act trying to charge me more. Wow! But they still got almost $700 out of me to tow a truck 1 mile from accident and store it. I didn't call them to tow it, the city police did!It's not fair they get away with this.

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Matthew Welsch

They are in cohoots with the Alabama State Troopers only to find out I could not call AAA to then realize I had to pay $525.00 tow bill and $30.00 a day storage. Then when I went to retrieve vehicle was charged an additional 5% of $32.00 because I didn’t pay cash. This company will probably end up on American Greed one day. Definitely stay away and tell everyone else as well.

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Mallory Phillips

I was leaving my neighborhood this morning and was cussed out by the driver of the wrecker bc he thought I was taking a picture of a wrecked vehicle. Regardless of what I was doing, talking to people like that is absolutely unacceptable. Please don’t let this company be the one responsible for picking up a loved one in your family.