Cast-Off CA 93546

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Cece Arel

I would normally give this place five stars! There are some very nice and respectful volunteers there. But! The manager (woman, brown hair Bob style) is incredibly rude and condescending. You cannot ask her a question without her using a sassy tone in her voice. As a buyer and someone who donates, she needs to be friendlier and inviting. I’ve donated different items there and I will no longer do so if she continues to be rude , not just to me, but I’ve heard her with other people. I always bring in guest from out of town to this location and the volunteers have always been polite. But that manager is awful! And I sure as heck did not like the way she spoke to one of the volunteers. One time a sweet volunteer did not know the answer to a question and so she asked the manager , and that same manager scolded her for not knowing, and the volunteer simply said:”oh oh …I guess I’m in trouble now “. not acceptable to speak to your volunteers that way, especially in front of a customer.

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Lorraine Mendiaz

I love that this thrift store supports the local hospital and is run by volunteers — it’s packed with hidden treasures and worth a visit. Meg, a volunteer, was absolutely lovely and even shared a personal family story with us while we were browsing vintage items, which made the experience feel warm and welcoming. Unfortunately, the cashier, Heather, was extremely rude, telling customers to “move it along.” If my only interaction had been with Heather, I wouldn’t return. I truly hope she’s kinder in the future, because this store — and the good cause it supports — deserves staff who reflect its mission of community care.

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Larry Kunz

Great deals when it's open. It's volunteer so be nice