Alpine Garage CA 93546

A

Alan Lin

Mike went out of his way to fix our brake hose on a Sunday!! Bless his heart!! Brake is working perfectly and we can continue our trip smoothly and safely!!!

A

Amy Andresen

Mike was incredibly kind and helpful when our brakes went out in the middle of our vacation. He somehow squeezed us in and a short while later we were out of there and back on the road to Yosemite. Thanks Mike… More businesses should have the customer service that you have.!!

J

Jackson Hughes

Easily the worst mechanic I’ve ever been to. I brought my truck in to have an ignition coil replaced. The following morning Mike called me to tell me he had replaced the ignition coil, that he had test-driven the truck and it was running smoothly. He said he was leaving town that morning, so I had to pay the bill over the phone–$570 for the job at $175 an hour. When I picked up my truck, the engine was still misfiring so badly that it was undrivable–clearly it had not been test-driven or properly fixed. Not trusting Mike to do any more work on my truck, I had it towed to another mechanic, who told me that when they opened up the engine compartment they found a bolt missing and that the ignition coil Mike replaced had not been fully screwed in, which resulted in the engine continuing to misfire. When I told Mike about this, he apologized and offered to refund me what he had charged me for labor. However, when I tried to arrange a time to come and pick up the check, he would not answer my calls or return my messages. I had to go back to his shop in order to get him to talk to me, at which point he denied any wrongdoing and threatened to take me to court over the matter. After some conversation he finally agreed to refund me $200–less than half of what he charged me for the “labor” he did. If I didn’t live locally and didn’t have the ability to talk to him in person, I’m certain I would have never gotten even the half refund. There are plenty of competent mechanics in this area; unfortunately this is not one of them.