Heritage Used Car & Truck Parts LLC 36695

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Teresa Troquille (Ravyn)

They made buying and shipping a motor for us easy. And delivery is way ahead of others we talked to. Thanks so much!

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Robert bell

Service was fast and affordable. Customer service through Josh was plain, straightforward, efficient and extremely helpful. All together a very responsive business. I will look forward to going to their site again. Two thumbs up! R. Bell

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Ty Camp

Bought an engine from Heritageautoparts. I found it through ebay but purchased it through their own secure payment process and my engine arrived in 2 days as expected.

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Jim Stager

I purchased a complete gauge panel for a 97 svt Cobra. It's the first time I feel at ease about buying on ebay again. Not only was it in excellent shape but all gauges work great. The part came when they said it would and in excellent shape.will definitely buy from these people again and again. THANK YOU.

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Randy thames

My son backed my truck up into a pole with the back door open, found these guys on ebay and they had the exact color door I needed. The low price was defenently better than claiming insurance and they even sent the door as a whole unit. I just had to swap a few things from my wrecked door to the new-ish one. Couldn't be happier with the service and super qui k shipping. Thanks guys. You will be my choice if anything ever happens again. (Cross my fingers it dont).

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James Bonds

I don't normally rate things, but this place was an exception. These guys did a amazing job. Parts were exactly as described, communication was top level, shipping was fast and they provided a tracking number. They took a lot of care packaging the parts to where no worries were had on damage during shipment. Even plastic wrapped it. I will definitely be ordering more parts from here.

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david garnicki

The best customer service. Very friendly staff no complaints. Thank you guy's.JUST Received my packages everything was done with class thank you guys the best experience I've had from packaging to delivery thanks.

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J

Great experience purchasing parts. So many salvage yards don’t even reply to enquirers and those that do, don’t send photos of the requested parts. Not the case here. Tanner promptly reached out the following day and provided photos of the parts I was looking for. Excellent communication and the parts were quickly shipped out. Thank you, you all are a step ahead of your competitors.

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Joey Kennedy

I am extraordinarily impressed so far with these guys. I am not a body shop, I’m just restoring one of my vehicles. I was skeptical and hesitant to order an expensive part online but I have to say the experience has been quick, painless and the communication has been out of sight. I just received a text with photos of my parts packed and ready to ship with shipping/tracking instructions. Heritage is top notch.

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BoyRoy the Wright man

I found the correct part for my f350 diesel dully with minimal effort. Shipping it at no additional cost. While in transit the hurricane that hit South Carolina had devastating effects to our community, they were not allowed in our area. In transit the had to find a different carrier. When it arrived at my door it seemed to be in good shape visually. I had to put off until I cleaned up most of the debris on my property. I opened it up and found no damage at all to the part, a right rear dually fender. I will be contacting them for my future pars needs. Excellent people with great products.

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Will Aycock

Tail gate I ordered arrived and was as described, it was packaged very very well to prevent damage while shipping. Would buy again, highly recommend. Fast shipping. Seller was also very reasonable/negotiable on the price of my item, and I really appreciated it.

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Gregory Bayliff

I purchased a Door and Fender, and had it shipped to Virginia. Heritage customer service could not have been better, one day after my purchase they sent me pics of the parts wrapped up and ready for shipping. Later the same day, they sent me the tracking information and an approximate arrival date. My parts arrived as shown on their website without damage. Thank you Heritage!

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Judith Bennett

Needed a part that Ford said was no longer available. Found Heritage on a Google search for the part. Price was reasonable. Called them on their business phone and ordered the item which was delivered in a few days. Overall a good experience with this company.

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Majid Ebrahimi

Great people and Customer Service. I Drove 9 hours to get part for Nissan 350z . They help me with loading also . Next time I check with them first for parts. Thank you Heritage used car part ( Mobile AL)

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3z willie

Very helpful and friendly! Had the fender i was looking for in the exact color! Definitely will give them a call for any other parts!

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Jeff Henderson

From product knowledge, to communication, to delivery, these guys were very professional and delivered an excellent product at a reasonable price.

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Bobbie Odom

The associate was very helpful with finding me the right part. They had what I needed and I was able to pick it up in just a couple days.

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VerrazanoMotorworks Inc

I bought a used strut for a Maserati but received it with missing parts. The listing didn't mention these missing parts, and the seller refused to respond to any of my inquiries. When I tried to initiate a return, the seller immediately denied it. I strongly advise against buying from Heritage Auto Parts. In my experience, they've shown poor customer service on eBay. Check their feedback and consider other sellers before making a purchase from them

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Armada Stuff

I really wanted this place to be great as it's right down the road but I entered the building and stood there for over 10 minutes while two employees saw me and yet no interaction. I left with no parts and not even a word from anyone.i will not return. Rear building that said sales. Around 1:30-145. Not the new (under construction) building.

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Greg Chitwood

I am in the process of restoring my 2000 F250 Powerstroke due to the fact that I live in the rust belt where the road treatments melt the ice and eat the vehicles. In my search for replacement parts I found that most of the new sheetmetal parts are obsolete leaving me with only one option, buy used parts. That isn't a problem until you go to the salvage and find that the used parts on hand are just as bad as the ones you want to replace. The only choice left was to buy online where you might find good parts if you're lucky. I came across Heritage while searching the internet and saw a door that looked good from what I could see. I contacted them, told them I wanted more pictures, and stated I wanted rust free parts. They were a great help and even arranged shipping, all at competitive prices. I have dealt with these folks three times in the past month where they have gone out of their way to deliver quality used parts at great prices. They even package the parts so that they arrive undamaged. Try these guys first when you're looking online for good used perts.

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BEVERLY BRUMFIELD MARYLAND

HELLO 👋 TODAY WORLD ĴUST WANT TO LET YOU KNOW THAT I AM LEAVING THIS REVIEW TO SHINE THE LIGHT ÒN HERITAGE USED CAR & TRUCK PARTS LLC. THESE MEN WORKIÑG AT THE PARTS DEPARTMENT ARE AWESOME, GOOD CUSTOMER SERVICE! GREAT CONVERSATIONS & COMMUNICATION SKILLS. THEY ASSISTANCE GOES BEYOND YOUR NORMAL CUSTOMER SERVICE, THEY WAS ABLE TO HELP ME SECURE A PART I HAD BEEN WATCHING FOR OVER A WEEK & GET THE PRICE I WAS ABLE TO PAY, THAT HELP ME HELP SOMEONE WHO WAS IN NEED OF A PART TO GET THEIR VEHICLE REPAIRED, GOD HAVE GOOD PEOPLE ALL OVER THE WORLD! HELP ME DO A HAPPY 😊 FACE SHOUT OUT TO THESE MEN WORKING AT HERITAGE AUTO PARTS, ESPECIALLY MICAIAH WHO GOT IT ALL STARTED. THANKS FOR YOUR GOOD CUSTOMER SERVICE.

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Gregory Alden

This company is true to their word stands behind what they sell and their integrity is far beyond what I've ever experienced in the past at other locations.

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ML

These guys are very helpful, answered all my questions and guided me through the entire process. I am very pleased and satisfied with the service I received! Thank you to James, Caleb and Josh!

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Alexander Kastner

Excellent hassle free service. I was very happy with my purchase and would highly recommend their services. I look forward to the next time I do business with them.

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Brian Battin

Drove from Crestview, Florida, when I arrived the item that I called to pick up was at the front desk waiting for me. Impressed the customer service.

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Ryan Dorschel

Great experience working with them. Had exactly what I needed at a good price, great communication and follow through

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Levy Gonzalez

In which head fits that we are going to throw a piece that we need here, whoever sees the comment will know that you have the responsibility, but when I write to you about the Prado auto sales dealer website, that we are not brazen, we will see how they justify their bad work. I do know that the staff is willing to sell parts, the thing is at the time of returning it since it came with water and they tell me that it works that way, I have the messages, that they will try to program it themselves, the company came and could not program it , there is a lack of communication and it turns out that from the first day I received it it came wrapped in water as seen in the photos, for what reason do they not recognize the error and return the money to me and what they do is not show their faces and they hang up the phone on me , now I wait for the way to return it, Thank you. They have sent me a piece in poor condition, full of water and I try to contact you and you hang up the phone and do not want to show your face, I hope that by this means my request works. thanks

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Michael DeLong

First time using these guys and bought a part for my son in law and it arrived in 2 days in better condition than I expected

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Darian Brown

Great quality, and the freight department sure know how to build a fine crate for a safe delivery 👏👏

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johm sauce

awesome customer service! great prices and selection and helpful employees