Pull-A-Part AZ 85714

B

Big Levster Garage

Not very impressed with them now. They now have this "premium" section where you have to know what you want, pay whatever crazy price the employee comes up with. Making no sign or any information about this section is premium now where it was the front part of the Asian vehicles were. Then some kid runs up to you saying that this is the premium section and you have to pay before grabbing the part, then like I mentioned you go pay for the part before pulling it and making sure it is any good and the employee just comes up with some crazy outrageous price. Their website doesn't even mention any of this "premium" prices nor section, nor do your employees have a clue how much. I also had a different guy come out and tell us again we had to pay for the part before taking it off the vehicle, its like you guys either need to advertise this situation a whole lot better, make your employees more aware of things and not have employees harass people who already paid. Signage would help let people know what area is what. I used to like coming here for some things and the customer service definitely lacks here, sorry but I am willing to go elsewhere. I don't need to feel like I am now at a junkyard dealership where employees always saying that you can't take anything till you pay. Why don't you make it a all premium lot then, see how many people you will lose. Dumbest idea ever!

J

Jack

I like this place. Been coming here for quite a few years, yard is organized and relatively clean compared to many others. People are nice. Parts can be more expensive than other yards but the experience is better for the most part, so depending on your priority this either is or isn't the place for you Special thanks to Danny in used car sales, an incredible dude and he makes things happen. Few reasons for the one star drop, and I get it, but still. No floor jacks, grinders, and (one more thing I forget). I brought my floor jack for a rear end and then found out I couldn't use it, broke the deal on it for me because it was a big axle and I didn't have the time or will power for the job. I have had to use grinders at other times as well, they are really helpful sometimes so not being able to use them can turn a five minute job into an hour. And again, I get the reasoning, but still. Also when it comes to used car sales, it is a first come first serve system. Even if you are going to come back in a few hours with money, another person might sell a vehicle out from under you. Makes sense, it is a business afterall, I just found out the hard way for a bit. Solid place overall.

C

Canyon Morlan

I always have a good time at pull apart, I’ve been going here for years for automotive needs. They have transmissions with warranties! Headlights. Tires with rims. I can find almost everything here for my small fleet of cars when I need replacement parts. The customer service is superior; all the employees are helpful and knowledgeable. I recently got to know Ronnie, he is a younger gentleman running the registers. He’s polite and likes to talk about the project I’m getting parts for. Very professional. Can’t say enough good things. Thank you pull apart