Pull-A-Part AZ 85714

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Gillian Cooke

This junkyard has the same cars and hardly switches out inventory. Their website said a seat frame with motor says $40. Went in and they wanted to charge $165... when i asked they said their website hasn't updated and refused to honor it. Your website being wrong is not the customers fault. What a shoddy business. I run a business and i stand by my pricing. Y'all should do the same. I prefer Pull N Save over this joke.

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Jason

I have been coming to this facility for several yrs and have always been able to find moat of what I need. Recently they have started taking off all the stock aluminum rims before the cars are brought onto the lot. They need to wait to remove these items since there are several people that want to replace stock rims with more stock rims. Since its being done before these are no longer available as well as the lug nuts for these vehicles. I would also like to see some enforcement of keeping people from just cutting wiring harnesses as some of us need a complete uncut harness. Its easier to just cut then to do it right. I grew up on a wrecking yard and ALL parts are worth $$ so help all of us have things available.

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Big Levster Garage

Not very impressed with them now. They now have this "premium" section where you have to know what you want, pay whatever crazy price the employee comes up with. Making no sign or any information about this section is premium now where it was the front part of the Asian vehicles were. Then some kid runs up to you saying that this is the premium section and you have to pay before grabbing the part, then like I mentioned you go pay for the part before pulling it and making sure it is any good and the employee just comes up with some crazy outrageous price. Their website doesn't even mention any of this "premium" prices nor section, nor do your employees have a clue how much. I also had a different guy come out and tell us again we had to pay for the part before taking it off the vehicle, its like you guys either need to advertise this situation a whole lot better, make your employees more aware of things and not have employees harass people who already paid. Signage would help let people know what area is what. I used to like coming here for some things and the customer service definitely lacks here, sorry but I am willing to go elsewhere. I don't need to feel like I am now at a junkyard dealership where employees always saying that you can't take anything till you pay. Why don't you make it a all premium lot then, see how many people you will lose. Dumbest idea ever!