Allstar Auto Salvage & Towing 36582

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Robin Eustice

The owner was super cool and took me to the car I needed in rain.

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Sunni Swiger

If i could give a zero i would. Just called to inquire about a auto part. Krystal (Chrystal) was extremely rude. I told her two different models of vehicles and wanted a a quote for a alternator. She said she didn't have it. I said my husband was just there yesterday and pulled parts from it. She rudely replied accusing me of lying. I told her it was from the first car I listed. She said "yeah I don't even know if it has an alternator!" I said yes maam.. but if it DOES how much would it be? She told me upwards of a hundred dollars plus core charge. I said okay and paused to ask another question but before I could She hung up on me. I called back and asked her name. She rudely said "Krystal" I said hi i just called, I wasn't finished talking and you hung up on me? She starts yelling at me telling me no she didn't. I said yes maam you told the price and hung straight up I wasn't finished talking. She proceeded to hell and I checked her by telling her to stop yelling at me threw the phone please where she yelled even more telling me she wasn't yelling.. she then yelled into the phone I'm not about to argue with a child and hung up on me yet again. When no arguing was done on my behalf. I simply was calling to ask a price, got hung up on, called back to ask her name.. so that I could leave this review, and boom. Highly unprofessional. This is the same female who was nasty the day prior. My husband came in to get a radio from said vehicle she claimed not to have, a man quoted him a price. We were on the phone the whole time as he video chatted to show me the vans and ensure it was the right one. Luckily they had one. He pulled that and a door control for the windows. When he returned inside to pay she greeted him and discussed the items. When she quoted outrageously for the radio. My husband said that the guy just quoted him for 45-50 depending on the model. She replied "NOT FOR THAT RADIO!!" My husband informed her it was a stock radio for the van. She said it had a screen, he informed her the vans were equipped with back up cameras. She was pissed and rude about it. When he asked about how much the door control was she quoted him FIFTY DOLLARS!! The same price as a radio. We declined to take it and proceeded with payment where again I overheard myself her be rude to my husband. He then had to wait forever before having to go back inside because they had blocked him in. The yard was terribly managed according to my husband. The vehicles are HARD to find, there's overgrown grass and weeds making it hard to e en get under vehicles. Needless to say completely avoid this train wreck of an establishment. Very poorly ran. Krystal needs to take some videos on customer service before she catches the right one and someone else will have to answer that phone. Darling if you're reading this, get you some therapy. Ain't no reason to be so rude to everyone at all times of the day. Your personal problems isn't the world's to deal with. Ironic you called me a child.

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Hillarie Jones

friendly customer service over the phone