Al Buys Junk Cars 32824

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Christy Leonard

Update #2 05/28/25: After several weeks of back and forth, I finally received a check. Although it took a while, they were true to their word. UPDATE 05/13/2025: It's been two weeks and 3 conversations since my last review and still they haven't sent a check. I get the run around every time I call. Poor communication. Poor Customer Service. Untrustworthy Business. I called them to pick up a vehicle to be scrapped. They said they would give me $650 for it and we agreed. I mailed the title but they haven't sent my check. I have tried calling, no one answers or returns my calls.

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ShacklBuckl

Gave them a call and described my 2002 Kia, given a more than expected quote. Driver came same day, called when arrived and was very professional. No haggling down the quote of any kind and paid on the spot. Quick, easy and I highly recommend them to anyone.

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Nia Radford

Do not attempt to do business with this person I know the reviews seem decent, but it’s because they are from people desperate for cash, but I will give you an honest review the owner of this company is extremely unorganized, unprofessional and unnecessarily rude. The rudeness seems to be reaction to his frustration with his bad business practices that he can’t seem to get together. I called this gentleman on yesterday to inquire about selling my vehicle. He made me an offer. He asked me when I would like the vehicle picked up. I told him as soon as possible, I could 20 meet in 20 min he tells me Not gonna happen what will happen is they will call me when a driver is 30 minutes out, which should’ve just been told to me. Why asked me if you’re gonna Come anytime in eight hour window that should be communicated to people. I spoke to this man at 11 AM.. It’s just unprofessional I definitely understand This is how the process works I’ve worked in dispatch for a tow truck company that’s very reputable with multiple contracts with the state of Florida Police Department and highway patrol so I know You shouldn’t Inform a person when there’s a several hour window I’ve also worked in junk cars so I know that they do have restrictions, timewise and issues with drivers but if that’s the case, you schedule to pick ups their vehicle . so that was our first huge miscommunication because he then proceeded to call me back five hours later telling me he has a driver that could be there in 30 minutes as if I had been sitting by the vehicle waiting for him all day to call me. I was at a doctors appointment because I was in an accident reason why I’m selling my car and this man refused to get off the call while I was in the doctors office. I kept telling him I would call him back to reschedule because I am in a doctor’s office. He did not want to hear it. I literally had to basically hang up on him. I told him I would call him the following morning, which was this morning to reschedule. I get a call from my husband that his tow truck driver has just showed up at their tow yard to pick up the car without calling me without my title without anything they just came to get my car without any notice and when I called this man about this, I noticed in my call log that he had been calling me every minute for the last hour and a half to the degree that my phone had marked it as spam. wasn’t letting it ring When I got him on the phone to inquire about why he had sent a driver there without us making an appointment he asked me didn’t no one call me and I told him no and No calls the voicemail no text and. I’m not comfortable using you guys anymore with the way you’re going about that. Why would somebody show up there to get my car without my tag or me and then he proceeded to hang up in my face so that’s the service you’ll get there. That’s his attitude when he makes 1 million mistakes and it’s sad. I pray for him and I hope he does better with his business and and life. Jesus didn’t die for this. I can guarantee it to you Jesus didn’t give his life for you to take your frustrations out on me because you do bad business hanging up in my face was totally unnecessary totally unethical totally un Christian and ungodly and just add human for what because you messed up a sale because you get an organize or scheduling anything to get that No problem selling to you until you made it weird you asked me when I wanted my car picked up and then told me I couldn’t have it picked up and then tried to come get it regardless without permission you’re psychotic please to help I swear to God, Jesus saves you need to go to church. Also, I must add that I offered to bring the car to him as my husband is Tow truck driver at a yard less than 10 minutes from He insisted on giving me his free tow and having All of this confusion could’ve been settled with that but being Indignant that I didn’t sit around all day and wait for him to have a driver available and wasnt happy when he showed up for my car with no kind of notice the next day insane.