Auto Quest Dismantling, Inc. 93535

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Pavel Shpakov

Bought transmission from this guys, after replacing car was driving 5-10 miles and stocking. When we drain the oil, it was burned. Before installing we changed oil and seals. When I called to this guys they told wrong oil, problem not in transmission, need replace inverter. Inverter was replaced and problems still there. I bought another one transmission from other guys and everything great.

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Jimmy Kimes

** FIVE STAR PLUS ** Our recent experience with Robert and his Team at AUTO QUEST DISMANTLING was in every aspect, exceptional, the way everyone would hope for a business transaction to go. Constant communication during and after was excellent. Part availability, pricing, payment options, transporting, and most of all...customer service was very top notch. We definitely encourage anyone who is shopping around for a transmission to reach out to Robert and the AUTO QUEST DISMANTLING TEAM. "Thank you Robert for saving us at our time of need to get our vehicle back on the road. I am a heart patient, so the need to have a dependable vehicle once again was imperative. And for my wife to have a dependable vehicle once again to get to and from work was imperative!" For all of you looking for a Subaru Dismantler, you should definitely reach out to AUTO QUEST DISMANTLING.

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Caire Caire

I've been doing business with Auto Quest for years. I go there first before going elsewhere. If they don't have the part. They will left me know what other years will fit that model. thus making my used part search a lil easier. Raz is quick witted and Robert is very personable, their pricing is fair and reasonable. What i like most about Quest's Customer service is that the parts are pulled quickly and I'm on my way without delay.

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Aleksandr Kirchegin

We bought parts, but they turned out to be defective. They refused to replace them, and because of this, I lost $1,000.

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J S

Parts prices are priced just below fairly, owner of the place is a complete jerk however. Won’t be coming here too often, just when there’s no other place that has my part in stock. Needs to relax a bit, and know that he’s in business thanks to customer’s

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Charzard Kanto

Sold me an engine with zero compression across the board, made me give them a deposit because they needed to check compression and do a leak down test so I thought these guys must be legit. Wrong, when the engine was installed it never started and the guy said to put trans fluid in the cylinders to free stuck pistons rings (I thought they did leak down and compression test before that's why they required deposit). The only thing they did do right was honor there 90 day warranty but the could of been litigated in a small claims court so there's no argument there. The core they returned to me was not the one I gave them. The guy upfront is rude as hell and a straight liar the reviews on here must be from friends and family. Two stars cuz they did honor there 90 day warranty.

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O M

I called auto quest looking for a good used transmission for my Honda Accord and not only were they courteous but also knowledgeable about the parts they sell. They were able to sell me the correct transmission and even cleaned it for me before I picked it up. They were also nice enough to include some of the hardware that I was missing. Really professional and knowledgeable guys with 100% transparency and honesty! I’m only going to them from now on.

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Lisa Hughes

Great used engine. Low miles as described. They even replaced the timing belt and water pump before purchase and didn't charge extra. Will definitely be our go to guys for quality used parts.

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Dmitri Gheorghiu

Smoothest sale, great communication. Worked me out a great deal, on a perfect hood for my Subaru.

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Christian Jordan

These guys are amazing! Worked with my budget to replace the engine out of my Toyota Camry, purchased and had them install the engine. Everything runs and works good as new, did a great job with the repairs. Totally recommend them for any of your car parts and using them as a mechanic.

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Ron D

I have been buying parts from Auto Quest for many years. Great communication and Prompt delivery are what I experienced with them. They have organized inventory and ask you the right questions to get you the right part. Everyone in the business, owners or employees, have been respectful and nice to me. Excellent service. Thank you

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SARKIS ABEL

I have purchased a motor from autoquest for my truck. I enjoyed working with this guys. I got the best price compared to competition, and the part was throughly tested and were in touch to make sure the process was going right during mounting ,if we had a question. it's working great. They really are taking customer service seriously. Highly recommend.

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Christopher Rebolledo

Everything from the transaction of the engine to the delivery of the engine was done smoothly and professionally. The engine was promised to be good quality and it didn’t disappoint. Would recommend this to anyone looking for quality replacement parts for your vehicle. They’ve got you covered. Thank you again. 👍🏾🙏🏽

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Bryan

Please Be Careful . Terrible service, Takes your money for parts and when there is a problem they wont make it right or give a refund. Robert is rude with bad language and will hang up on you and then wont answer the phone when you try and call back. Classless. DONT BUY FROM THEM!!!!........... ~~~~~~~~I just saw the response from Auto Quest and I purchased a Hybrid Battery and their response was about a door. They are Liars and cant keep their lies straight!!!!!!!

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Darth Papi

Bought a part, paid cash and they wouldn't give me a receipt or proof of purchase. I know if it doesn't work they won't do anything to remedy the issue And no i didnt forget my invoice. The bald man said id have to pay 16 dollars for a copy of the invoice. Dont try to lie the truth will come out eventually

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Daniele Guevara

I ordered a ABS module for my 2007 Camry. I received my part within a week so I was happy about that. It was in good condition as well. Very helpful and friendly would definitely recommend then.

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Jason Yu

They take the core from other core put together and that's what you're buying, is it factory refurbished? No, is it properly tested and checked by a qualified technician? No, is the part below market value price is at too good to be true? 😂 Lol

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Lindsay Arrano

WORST customer service EVER. They literally don't care to help you at all there. Wish I didn't waste the time going there and dealing with the 2 men that work there. I asked to have the part changed that's it. I didn't even want my money back and they refused and literally walked away from me and left me talking to myself. WHAT A NIGHTMARE> IF you can avoid going in there AVOID the headache! If I could give it a 0 star I would have. I will also go to BBB and reviewing.

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Jamie

thank u Robert it was very nice doing business with u .your a fare man fare prices and u stick to ur word .......on ur prices...ty

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Christian Rivas

spoke to robert went to this location sold me a part for 2 minutes owner was ridiculously desperate that couldn't give me my full amount i paid which was $100 gives me back $50 bucks back i would never go back and for anyone else trying to buy parts here stay away worst business out in lancaster. For me a review is worth more then my money back YOU OBVIOUSLY NEED IT MORE THEN ME. Then insults me horrible no customer service base.

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Jimmy Cornejo

Careful FRAUD ALERT they will sell used damage car parts as insurance quality. Sold a 2013 civic door as insurance quality l, door is bent they don't back up their product .

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Bee Ramos

Horrible place to deal with! If you get lucky and the part works, great! But if anything is wrong, they will not refund your money!!! The owner said they couldnt refund my money for a no good transmission because they were not sure if it was theres!! All writing on the transmission matched theirs!!

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Anthony Shahpoor

Go To PLACE FOR PARTS. ROBERT! Not only is that man resourceful but very helpful and cares about what the client needs as every situation is different. I drove this man crazy with a million question and he was more than happy to help! Thank you again! If your reading this don’t think twice Give him a call! He’s not nationwide but he’s on your side :)

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Ed Mansor

My name is Edward I owned an auto repair shop for the last 30 years I been dealing with auto quest for over 10 years they been so good great service good quality used parts always backing up their parts very friendly if you are looking for good used parts call Robert or Ross great place thank you guys for your service

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David Castro

Had recently purchased an engine was told good motor checked and tested engine was installed engine ran horrible had no compression call them to fix the issue he refused he said I wasn't certified did Not even bother to offer another engine he just keep insulting gave him the opportunity to send his supposed tecnitian never showed up engine was remove taken back to them and still did not wanted to refund I DON'T RECOMMEND THIS PLACE TO NO ONE YOUR LUCKY IF YOU GET A GOOD PART FROM THEM IF NOT YOUR SREW THEY DON'T LIKE TO DEAL WITH WARRANTIES IT ALWAYS CUSTUMERS THAT DON'T KNOW HOW TO INSTALL OR BLAME THAT ENGINE OR TRANSMISSION IS NOT THERE'S AGAIN DO NOT BUY FROM THIS PLACE THE GUY IS A CROOK

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jack white

I bought a transmission that never work When asked about warranty he refused to change for a good one He is a real crock save you time don't buy from this place

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Jorge Cruces

Do not go here they lie to you even if you tell them that you are driving 2 hours to get there they sell JUNK do not trust them. Shop somewhere else.

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Paul On

Parts broken and not returnable

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David Bernal

Great place. Call them.

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Ivan Flores

Bought a Radio from them and it worked great. They knew what they were talking about and straight forward.