Toms Towing 93030

B

Bryce Button

Terrible business practices. I would have understood the $285 tow charge, but they also charged me $115 just to process the transaction and they charged me for a full 24 hours of storage even though my car was in the yard for less than 3 hours. Essentially their business practice is exploitation. My recommendation to the business owner is to have some level of integrity try a contract with AAA or something rather than exploiting individuals for revenue.

J

Josh Kennon

Tom went above and beyond helping me move two shipping containers from ojai all the way to Malibu! Once on site he made sure to position them exactly where I wanted and made many adjustments to make sure I was happy. The owner of this company took his entire Labor Day to make sure everything ran so smoothly and efficiently. I was so appreciative and happy. He really took the time to communicate with me and plan it out accordingly. I wish I could leave 10 stars!! Tom’s dedication to customer service is top notch. He will always be my first call. With the cost of diesel and time the price was extraordinarily reasonable.

M

Matt Frowiss

Tom's Towing was awesome last night. I was almost home when a tire blew. Called my roadside assistance and 3 hour later I found out no one was coming. I then proceeded to call Black on Black towing which has helped me before. Only to find out it was $225 for less than a 10 mile tow. I called Tom's Towing which I have also used in the past many times. 10-15 min later the truck showed up and was extremely reasonable.(even gave the driver a $20 tip for his awesome service.) Tom's went over and beyond to make sure I got home. ONLY TOMS FROM NOW ON.