Cash For Cars - San Bernardino 92324

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Cassandra Dohm

Overall everybody that I worked with was very helpful except for the people who actually took possession of my vehicle. The email made it clear to make an appointment with them to come pick up my vehicle. When I called I told the girl that I work till 4:00 and wouldn't be available till after, she said that wouldn't be a problem. Then on the Friday they were supposed to come pick it up I get a call and I told the guy I'm still at work I won't be home till around 4:00 and he said that's fine I'll go to dispatch and let them know. In my assumption that was that they were going to send somebody to my place after 4:00. At 5:00 I called and the woman said well we're closing and we don't make available times you have to be there between 12:00 and 5:00. Well most of us work during the week and in the end I had to get off early and use sick time to be there just at 4:00 and then I had to use the rest of my sick time at work to be there on Tuesday because I had to make another appointment and be home between 2:00 and 5:00. The lack of communication and the misunderstandings led me to have to use up all of my sick time and leave work early two different days. If things are just being made clear to me at the beginning and people knew how to do their job I wouldn't be so frustrated. And I called Cash for Cars and told them and the guy then informed me that they could have just picked up my car and then I could have mailed in the title and received a check. This alternative was never even given to me in the first place. The guy did show up at the time he was expected and picked up my car and he was very professional and everything was done well and he explained to me what I needed to mail in, but I did have to ask. Overall it was a way more stressful process than just trading in my car but I am happy the car is gone and I'm satisfied with what I was paid.

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Victoria Marie Watts

Hector was the best customer service agent I’ve ever been helped by. I almost didn’t go through with selling my car because the run around with other representatives was frustrating but Hector was diligent, patient & kind. S/O to Hector!

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Run ‘n’ Guns Basketball

My car. Broke down on the side of the road and it was a mess. However, before even getting my car on the tow truck I already had and accepted a really good price for my car. Painless process when they showed up to take the car and the check cleared on my banks app immediately. Great service

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David Gittings

This was the simplest and best process ever for selling a car. I actually received more than I expected for my car too. And the gentleman who picked up the vehicle was so helpful because I didn’t have the tool to remove my license plate. I would definitely do this again if I need to sell a used car.

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Esther Sandoval

Rakeem answered all my questions properly and he made me feel confident about selling my car. He made sure I was aware about what proper documentation I needed and also provided great service and kept me updated with the entire process. Very helpful I will recommend them for sure. Thank you

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Flavia Campos Freitas Vieira

I had a great experience with Cash for Cars. My car got rear ended and the other party insurance was a small insurance that after totaled my car said they wouldn’t keep my car. Since it wasn’t going to be fixed and it wasn’t safe to drive as it was, I had to quickly find a way to sell my car. I contacted CashforCars and talked to Sam, which was very helpful and efficient. The next day they picked up my car and gave me a check with the amount agreed on. It was a smooth process all the way.

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Aaron Lindsley

Akash was super friendly, patient, and helpful! He was evenntually able to get me a bit more money than my original online quote. Might not sound like much, but in this economy every penny counts! I appreciate the service,, and even the tow truck driver was punctual, friendly and handled everything super professionally. Would definitely recommend!!

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melody newberger

Had a great experience with this company and HIGHLY RECOMMEND!!!! First and foremost they gave me the highest quote despite the extensive damage to front end of vehicle. I had called after hours after submitting for a quote online, and the woman I spoke with verified my info was in system and assured a callback the next morning shortly after opening. The next morning at 9 am got the call back to schedule pick up and they suggested 2 days later, and then asked if I prefer same day, but that the time would not be preset. I agreed and less than 2 hours later the truck arrived to pick up my car and pay. The man who assisted me was prompt, efficient and it was a done to deal with in about 3 or 4 minutes no joke. I got the $771 check I was quoted and that was that. I called and used the internet quotes of about 7 different companies pricing my totaled 08 Toyota Camry, and the average offer was $601-$640. This company paid $771 which is more than the $745 I originally paid to get it out of the tow yard . Very good experience with them!

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Denabben brookshier

Copart is very ez to sell a car. Very positive experience. You call them online to sell your car. They give you an instant quote you hand over your title and someone picks up the car towed for free. They give good market values unlike other junkyards. 5 star experience for easyness to sell and pickup process is a cakewalk. Will definitely continue to give this company buisness!!

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Diaz Family

The entire process was easy and quick. Everyone involved provided a professional experience.

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RB Hutagalung

Mario Daniel was professional and very kind. Stayed on the phone entire time of processing of selling my car (taking photos, signing title, arrange pick up to tow & received the check) all in same day. wasn’t the offer that i was expected but he tried his best to help to work around it. Thank you for making process go smoothly, I would recommend to anyone

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Adan Morales

Transaction was smooth. Just need to ask questions and they’ll help you. The tow truck driver was nice too.

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Timothy Blair

I am SO lucky that Hafsa helped me with my Cash For Cars sale! She was professional, kind, honest, and answered all of my questions! She facilitated the sale of my 2013 Prius very well, and I am very satisfied with my experience with her and Cash For Cars! Thank you, Hafsa!!!

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Norma Lewis

Fair price given. Quick response and pick up. Would refer them to others.

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Mari Bjrn

Very good experience with this company. All the customer service agents are so helpful.

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J S

Jannie was amazing. Her customer service was outstanding. She was very professional and went above and beyond to make the transaction go smoothly. It was truly a pleasure doing business with her. Promote her now.

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Michael Alvarez

I had a pick up time from 8:00am-12:00pm. Driver got there after 3:00pm. When I called at 12:00pm, he told dispatch he was 1 hour late. I gave him 2 hours before I called again. Driver just kept giving false time frames.

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Rick Hulstein

The transaction went very smooth and they were very prompt on picking up the vehicle. I was happy with the service.

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Brandi Palasek

Right from the start, Abdul was very kind and professional. After I answered a few questions I got a cash quote for my car shortly after. It was a good offer that I accepted. I received an email confirmation of the quote and was transferred to the towing department that picked up my car for free and handed me the check. The tow company representatives and driver were also very nice and professional. Overall it was a surprisingly easy and pleasant experience! I definitely recommend you call them if looking to easily get rid of a car for the best offer possible.

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Brandi Cook

From start to finish my experience with Cash for Cars has been positive. In fact, this is the second time I have sold a vehicle to them. The service was very professional, and all employees from customer service and tow truck driver, we're very polite. I highly recommend their service for anyone who wants to get rid of a car in a fast and simple way.

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Diana Guerrero

Very polite and helpful. Answered all my questions. Everything was done in a good time manner .

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Ingrid Quinn

They are very quick and friendly with their service. Esteban helped me on the phone and offered me a good amount that I wasn’t expected for my vehicle. Received complete service by their tow truck picking up my car the very next day with check in hand. Great customer service by tow truck driver. Had an amazing experience. I would definitely repeat when need to next time.God Bless your business…

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Lynna H

Service was excellent. Very helpful and communicative through the phone and tow company was also very kind

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Laurie Hunter

Very good service and willing to help even when we lost the title to the car

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Matt Hagemann

Excellent service on the phone with Vijay - he stayed on the phone with me the entire time in the process of selling my car, from taking photos to signing the title to arranging the pickup and tow. Francisco the tow truck driver was very helpful and a real pro. Overall, a seamless process and a fair price.

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Elizabeth Cuellar-Vasquez

I recieved a call to confirm and one for TOA. Poonam came in the first slot of the time frame and was friendly, fast and efficient. My check was cut and my wrecked car is gone! Great no hassle or headache business 👌

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Renato Avila

Everything went real smooth, thank you Josh. You are very professional. Everyone who I spoke to over the phone was great. Also the driver that picked up the car was very professional. I like how you took care of everything Josh, thank you very much!!!

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Ryan Yezak

I was a little skeptical about this process at first because they actually offered me what I thought to be a fair value for my vehicle. There was no reason for skepticism though as the process was smooth, quick & I couldn’t be happier with the outcome. I definitely recommend this business if you’re looking to get rid of your car in a convenient way at a fair value.

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Joe Shields

Great service. Rosette was EXCELLENT! She was patient, knowledgeable and made the experience very pleasant.

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Pam and Randy Heavner

Hassle free, quick, courteous. We certainly appreciate the service. We did nothing but make the phone call and sign the paperwork. They did everything else. It all took less than 24 hours.