Westside Self Service Auto Dismantlers CA 93728

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California School Bus Driver

My experience at Westside Auto Dismantling was appalling, primarily due to the shocking lack of professionalism and hostile attitude displayed by the manager on duty. I had visited the late model section during my trip, but the part I located and brought with me was clearly sourced from an older vehicle (specifically a 2003 Chevrolet Suburban). Immediately after exiting the late model section, and before I could even get to the counter, the manager intervened and immediately accused me, entirely without basis, of removing this specific 2003 part from the designated "late model" section. This accusation was not only false but nonsensical, as a 2003 model year vehicle would never be classified as "late model" inventory at any reputable dismantling yard. When I attempted to explain the provenance of the part, the manager escalated the situation by aggressively grabbing the item out of my hands and outright refusing the sale. This false claim was further undermined when the staff member in the late model section claimed not to have seen me there, confirming the manager was acting purely on assumption and hostility. The manager’s behavior was completely disrespectful and hostile. Customers should not be subjected to false accusations and punitive actions by management. This yard lost a sale and future business due to the manager's egregious lack of judgment and extreme unprofessionalism. I strongly advise potential customers to look elsewhere for their parts needs.

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Raymundo Iniguez

They don't explain to you what needs to be done or how to do it. When it came to selling there the nicest people but when it come to returning the core they shine you on

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Miguel Rodriguez

Poor customer service and the owner or manager has no regard for his customers I will not use this place it is a total ripoff and they don’t give refunds unless you pay for warranty which makes no sense to expensive for minor parts a bigg thumb down