K&P Auto Dismantler 92335

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mr. sneeb

Received a headlight from them, which was in good condition. The insurance totaled the vehicle so I called for them to return the lamp. The guy I spoke to said no problem we will come get it- they usually show up 2-3 days later to get the part. Fast forward 3 weeks and I see the light is still here on the shelf waiting to be picked up. I called back to see when they were going to get it and James the Manager (whos is like talking to a rock) said he doesn't have any notes and all he could say over and over is the return window is closed. Shame on me for not getting the name of the gentleman I spoke to at the time when I called for a pickup- I actually think it was James because I recognized his voice- but now they will not pick up the part. Have been ordering from them for years and this is how they treat long time customers. They must not understand how business works as they pathetically fought so hard to save $300 by not taking this Mazda lamp back, which in turn cost them thousands of dollars in future sales. If your time is valuable I highly recommend avoiding these crooks.

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Adam Sbeta

These guys think like they're living in the 1950s, I was going to give 2 stars for not allowing me to pay over the phone or online they required me to come in person only. Unfortunately with his attitude of this is our policy, take your business elsewhere, gives him 0 stars if I can... I guess I'm not the only one, good luck surviving in 2024

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Jobani Hernandez

Stolen my money. Take care people. If the part that they sale no work. They don't get you money back