Quantum Auto Dismantler 92703

j

jose fernandez

I called on Saturday to order a trunk assembly and a rear bumper assembly. He said they had them in stock and give me a price of $1200 I told him to go ahead and deliver them. He said he could do same day delivery for $100 extra. I declined it and said I would wait for Monday delivery. Monday comes, no parts showed up. I called Monday like at 4pm this guy Sergio answered the phone and said the guy that only works on Saturdays did not put the order in, So I reordered the parts with him. He gave me the same price. Tuesday come he send me photos of the vehicle and the bumper is damaged and the trunk was ok. I asked him a price for the trunk assembly. He said $550 or take both with the damaged bumper for $1000. I told him to send me the trunk and if he wants to send me the bumper so I can se the damages in person, but for sure I want the trunk. Today Wednesday He sends the trunk with a $800 bill just for the trunk (and now the trunk has damaged that is not on the photos) I give him a call and he started saying that they changed the price. That there is nothing he can do. He even said he had to pay out of his pockets for the delivery driver. I told him I just wanted him to respect and honor the price he had given me the day before. He said he was not going to give me the part for the price he had said. if I wanted the part I would have to pay The $800 not the $550 he had said on Tuesday. overall very rude, unprofessional and DO NOT RECOOMENT TO DO ANY BUSSINES HERE. TAKE YOUR MONEY SOMEHWERE ELSE

M

Mohamed Nagy

They are a bunch of unprofessional liars. I called one day for a car they posted online I sent the guy a picture of the part, they made me drive 45 minutes from my house to their yard and they guy shamelessly telling me I don’t have it, why did you tell me you have it then despite the fact me confirming with him over the phone they didn’t even try to apologize for their actions whatsoever. Would never recommend them don’t waste your time I also realized that they don’t have customers walking in or people calling asking for parts which made sense people wouldn’t want to deal with those people

C

CODY BREWSTER

Sergio was a great help to get me parts. Highly recommend this place. Best customer service.